1. SANITATION AND DISINFECTION Before any service is performed we always spray the clients and our hands with anti bacterial spray with disinfects and kills any germs. Our working area, including table, floor, files and implements used are sterilized after each client's visit ensuring you come to a clean and germ tree salon. *Please notify your current infection before we start service. 2. COMMUNICATION Please talk to your assigned technician to ensure satisfaction and to perform any customize service that you prefer 3. REFUND Product, Service and Gift Certificate are NOT refundable. ALL SALES ARE FINAL. 4. GIFT CARD All Gift Cards are valid forever. No refund or Exchange for cash. Gift Card must be presented at time of service. 5. WAXING SERVICES Do not using any chemical peeling products before or after your appointment, in order to prevent irritation/redness, 6. APPOINTMENTS / CANCELLATIONS You can book appointment online or call 757-706-0832. Please notify us 4 hours ahead when you need to cancel or reschedule your appointment. 7. JEWELRY AND PERSONAL BELONGINGS Please carry your jewelry and your belonging with you in all times of service. We are not responsible for any of your loss. 8. PAYMENT Minimum transaction for Credit Card is $10. NO personal check will be accepted. ATM no terminal fees (for customers only) 9. KIDS Products used in the salon may NOT be safe for kids so please keep them away from touch or smell. NO running around or disturbed other clients. 10. DIABETES CLIENT Please inform to our technician so we can provide our service with proper care. NO CUTTING SERVICES ARE ALLOWED. * Your tips are always appreciate. * Free drinks: bottle water, soda, coffee, tea for customers, WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE